Friday, November 11, 2016

Fix: DF-DFERH-01 Google Play Store Error while retrieving information from server

error
Androiddevices are the most popular devices among any other devices in the world right now. With increase in the number of the Android users, the problems are also increasing. Android system Errors are becoming very much common for most of the users and the sad things is that most of the Errors are often found related to Google Play StoreApp.

Usually the errors occurs whiledownloading or updatingthe app.DF-DFERH-01Google Play Store Error is also one among such error.
The Error message that displays on the screen states“Error retrieving information from server.
[DF-DFERH-01]”. If you are also one who is facing this Error then you have come to right place. Here, I will let you know some of the methods which has successfully solved the Error.

Before heading to main method. Try the below step, it may solve you issue.

1.Re-start your device: Sometime just by re-starting your device can solve the issue. So, why not try this once. To re-start your device:
• Unlock the screen of the devices.
• Press and hold the “Power” button until a menu appears.
• Select“Power off“.
• Wait for the device to power off.
• Wait10 seconds, then press and hold the “Power” button to power the device backON.
• After that, try to download the app again. It may solve your error problem.
Fix: DF-DFERH-01 Google Play Store error while retrieving information from server

Androiddevices are the most popular devices among any other devices in the world right now. With increase in the number of the Android users, the problems are also increasing. Android system Errors are becoming very much common for most of the users and the sad things is that most of the Errors are often found related to Google Play StoreApp.

Usually the errors occurs whiledownloading or updatingthe app.DF-DFERH-01Google Play Store Error is also one among such error.
The Error message that displays on the screen states“Error retrieving information from server.
[DF-DFERH-01]”. If you are also one who is facing this Error then you have come to right place. Here, I will let you know some of the methods which has successfully solved the Error.

Before heading to main method. Try the below step, it may solve you issue.

1.Re-start your device: Sometime just by re-starting your device can solve the issue. So, why not try this once. To re-start your device:
• Unlock the screen of the devices.
• Press and hold the “Power” button until a menu appears.
• Select“Power off“.
• Wait for the device to power off.
• Wait10 seconds, then press and hold the “Power” button to power the device backON.
• After that, try to download the app again. It may solve your error problem.
Fix: DF-DFERH-01 Google Play Store error while retrieving information from server

Method 1: Clear Cache and Data
*.Go toSetting>> Go to Application Setting (In some devices application setting is named as apps).
*.Go to, All the apps > >Find the Google Play Store>> Clear Cache and Data
*.Once you have clear everything, Next you need to Force Stop the application.
*.Similarly, Find the Google Play Service >> Clear Cache and Data
*.Also, Find Google Services Framework>> Clear Cache and data
*.Next find Download manager >> Clear Cache and data
*.Now, Restart your device and try to download the app.
Clearing Cache and data should fix your issue. if you are still receiving the Error message, continue to the next step.

Method 2: Remove and Add Google Account
*.Go to Setting>> Accounts >> Google
*. Remove all your Google accounts
*. Now, Restart your device
*. Then go back to Google play store and Sign–in your account information
*. Accept all the Google terms and setup Google settings then Run Google Play Store and download the app
*.If you are able to fix the error then the job is done otherwise head to next method.

Method 3: Uninstall the Updates of Google Play Store
There are possibilities that the updated Google Play Store is causing the error. There are chances that the updated Version of Google play store may have Compatibility Issues. So in this case, you need to Uninstall Google Play Store updates. Just follow the step to Uninstall Google Play Store update.
*.Go toSetting>> Go to Application Setting (In some devices application setting is named as apps).
*.Go to, All the apps > >Find the Google Play Store >> Uninstall Updates
*.Now Restart your device and try to download the app
For some user, just byclearing cache and dataofGoogle Play Store, Google Play service, Google Services Framework and Download Manger has fixDF-DFERH-01Google Play Store Error. While many fixed issue byremoving and adding Google accountsas well and others had to Uninstall Google Play Store updates. Hopefully, your error has been fixed by now.

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